FREQUENTLY ASKED QUESTIONS
How do I place an order?
You can place an order through any of the following channels:
• Our Website (Recommended):
For faster delivery and a smooth shopping experience, browse and place your
order directly on our website.
• Social Media Channels:
You can also order by sending us a message via:
❖ WhatsApp
❖ Instagram
❖ TikTok
❖ Twitter
Once we confirm your order and payment, it will be processed and dispatched.
What if I don't get my package on time?
Reach out to us via WhatsApp or email. We'll follow up immediately.
Can I pick up my order?
Yes, we offer a pickup option in Lekki, Lagos.
Do you do same-day delivery?
Yes, if the order is placed before 11:00 AM (especially for Lagos).
Can I return my order?
Only non-sensitive items like bags can be exchanged. No refunds, only store credit.
Do you ship internationally?
Yes, and custom duties may apply in your country.
